Support
Questions, feedback, or a problem with your account? We're happy to help.
Contact us at support@birdbrainz.co. We read every message and aim to reply within a few business days.
Common questions
How do I report a post, photo, or comment?
Use the report action on any post, photo, or comment in the app. Reports are reviewed promptly, and our Terms of Service describe our zero-tolerance policy for objectionable content. You can also block any user from their profile or content.
How do I delete my account?
In the app: Profile → Settings → Delete account. No longer have the app? See deleting your account without the app.
How is my location shared?
Adding a location to a post is optional, and exact coordinates are public only when you place them yourself with the location picker. The Privacy Policy explains what we collect and share.
A species suggestion looks wrong
Species identifications are automated suggestions and can be wrong — you can change or remove the species on your own posts. If a suggestion seems badly off, we'd love to hear about it at the address above.